Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Aiden is an exceptional gym manager, bringing a blend of professionalism, passion, and a welcoming energy to the role. Her keen attention to detail ensures that the facility is always clean, well-maintained, and fully stocked. She is incredibly approachable, always ready to assist with any questions or concerns, and goes above and beyond to create a supportive and inclusive environment for all members. Her leadership fosters a positive atmosphere among the staff, contributing to a seamless and enjoyable experience for everyone who walks through the door. ~ Liam H
I recently joined Fitness Cartel and I am extremely satisfied with my experience so far. The welcome is warm and the staff is very professional. A big thank you to Arielle for her excellent advice and support. She guided me and answered all my questions with great kindness. The gym is well-equipped, and the facilities are clean and modern. I highly recommend Fitness Cartel to anyone looking for a friendly and effective place to work out! --- Feel free to customize this review according to your preferences and personal experiences. ~ Hypo L
As very new gym-goers, my husband and I were hoping to find a gym that suited both of our needs. We are incredibly impressed with the cleanliness, facilities and overall accepting atmosphere at Fitness Cartel Virginia. We were initially helped by DJ, who showed outstanding customer service as we navigated new information. The support and service provided by DJ made a significant impact on our decision to sign up. ~ Lily R
I signed up today and as I walked in I was immediately greeted by DJ despite it being quite busy. As I said I was there on a fitness passport he knew straight away what I was on about and got another member of staff to come out and help. Between them they made the sign up process quick and easy with no fuss and I even got some free merch. The gym itself is pretty modern and lively. Would recommend. Thanks again to DJ and the team ~ Philip C
This is a fantastic gym, with childcare to suit my needs and as of Aidan, she was amazing to deal with. Totally professional and great service. I had my first experience today and have not been disappointed! I train there about 90min Knowing my daughter was in great care in the childcare facilities. By far the best gym I’ve ever been in, It’s like you on another planet. So glad I’ve joined… Thanking you Aidan 😊 ⭐️⭐️⭐️⭐️⭐️ ~ Darren Q
BEST GYM EVER!!!! Such a great place with the best atmosphere, the staff are so friendly and I love how the cardio area is seperate to the main floor gives a secluded feel which is great for me as a beginner fitness girlie. Such an easy sign up process too and the membership price is amazing! If I could stay here forever, I would 😍 ps: the apparel is amazing too! ~ Rihanna N
Better than normal experience at gym today. I took a mate for a trial and everything was on point in the club. Staff were really friendly and did everything they could to provide exceptional customer service. Inside the gym at atmosphere was enjoyable, motivating and friendly. Good job today Cartel. ~ Scott L
I wanted to take a moment to acknowledge how helpful Anesu was during our gym membership signup. His knowledge, patience, and friendly attitude made the entire process smooth and enjoyable. Thanks to him, we felt confident and excited about starting our fitness journey. Highly recommend his assistance to anyone looking to join the gym. ~ Nabinttam s
Everyday of summer last year i was brutally beaten by my father for failing most of my classes. But ever since attaining a gym membership at fitness cartel I have moulded my physique into a greek god thirst trap able to bench 100kgs clean. I am now flocked by gyats everywhere i go and it is now i who beats my father when he disobeys ~ Laundry N
Went for a pre-opening tour of the newest club on Brisbane’s northside. Awesome facilities (even still wrapped in plastic in preparation for the reveal) with a great team to match, who are able to answer any questions. Very keen to get in after work on opening day Wednesday February 7th and kick start the new year. ~ Kris B
I was thoroughly impressed by how clean, elegant, and well-equipped this gym is. Unlike other franchises, this location stands out as truly exceptional. All the staff are genuinely polite and helpful, and you just don’t want to leave this place. Thank you Johnnie ~ SAM C
5 + 5 star 🌟 Very nice , clean , well organised, very handy location, close to airport, city. Clean cafe. Very nice staff Ari , Dj ,Talia All was welcoming happy personality. FREE Shake available to first order . Looking forward to visit on regular base . Recommend to friends thanks 🙏❤️🙏 ~ Sukhninder S
Anesu blew me away with his service. In an industry I’m aware has a high turn over, not once did I feel pushed or urged into signing up but saw the value in training out of the fitness cartel gyms franchise. Professional, on time and welcoming are what I would say about Nes! ~ Nic W
What a club! Super clean, extremely well maintained equipment, massive variety, great music, delicious shakes, reformer Pilates and group fitness and really friendly staff. What a vibe! Highly recommended. ~ Amy S
I was assisted by Arie with getting a new membership yesterday alongside my younger brother. Did an amazing job was very welcoming. Furthermore, the receptionist team made an exquisite Biscoff shake for us both. Definitely recommend this gym. ~ Samuel J
the best part about this gym is DJ, not even glazing this brother's energy carries the whole place. he absolutely cooks behind the counter making the best milkshakes that made me wanna shake my booty bruh. he is the duke dennis of all gym employees. ~ Alice P
One of the best gyms I've trained at, great energy here, plenty of parking and the bathrooms are clean. Definitely a solid work out 💪🏼💪🏼. DJs on the front desk is super cool, always welcoming. Look forward to my next session ~ James B
Really great gym, all facilities you could want plus a dedicated boxing room inside and outside which is really hard to find. They also own the spa next door which is a plus as you get a discount there. ~ Brock A
Love going to the gym here at virginia. The staff are always welcoming and great to talk to. The vibe is awesome and every machine is in great shape and there is something to hit every muscle group. And Ari is a g. ~ Cooper W
fantastic gym with the best equipment around. a machine for every muscle group! Plus clean and tidy gym all round with super friendly staff willing to listen and assist when needed. Highly recommend checking it out! ~ Natalie C
Great gym outlay and fitout. All brand new equipment. Kaylee provided astounding service and is very knowledgeable, creating the best introduction one could have into Fitness Cartel. Looking forward to train. ~ Emily
Fitness Cartel Virginia has the most friendly staff that are always so welcoming on arrival and departure. Special shout out to Bri & Dj, who also makes a mean shake! ~ Courtney E
Ari is the most amazing and most helpful team member when looking to join Fitness Cartel Virginia. Helpful, descriptive, funny, polite. Deserves a raise. Thanks for all your help Ari. ~ Tyrell B
The gym Facility is top notch. Really cool environment and very welcoming team members. Especially Anesu who helped me pick the best membership and set me up with a personal trainer. ~ Anesu T

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